reactivate it on the primary computer, deactivate it again, then activate it on the new computer.There are times when our servers do not register that at license has been deactivated.Īs of now, there are two ways around this: We apologize for the inconvenience that this has caused you over the years. This has been a long-standing issue with our local servers. Many times, they will receive an error message stating that the serial code needs to be upgraded or that the license is currently in use, even after following all the suggested steps and deactivating it on their primary computer.
It is common for users to deactivate their licenses from a workstation so that they can register their serial codes on a new machine. Modified on: Fri, 16 Apr, 2021 at 9:01 AM
Solution home Known Issues Known Issues Difficulties Activating Serial Codes
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